Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Often thought to be a tool best suited for root-cause analysis, the “5 Whys” is an iterative interrogative technique for exploring the cause-and-effect relationships affecting a particular problem. If ...

The 5 Whys is a well-known problem-solving tool. Initially developed in 1970’s by Sakichi Toyoda to help improve the Toyota production, it is now taught in business schools across the country – and ...

Palantir CEO Alex Karp swears by a method that helps employees get to the root of a problem. Karp has said the Five Whys method "can often unravel the knots that hold organisations back." The approach ...