Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

We've all had it happen -- the good customer experience that wins our loyalty and the bad, which makes us share with anyone who'll listen why they shouldn't patronize a company. What follows are two ...

Region 6 Behavioral Healthcare, a publicly funded entity providing behavioral health services for uninsured and indigent populations in Omaha, Neb., and the AIDS Foundation of Chicago have implemented ...

ORLANDO, Fla.--(BUSINESS WIRE)--Global 360, a leading provider of Process and Document Management solutions, today launched the industry’s first true case management solution, Case360 11.0. Leveraging ...

IBM really is throwing the kitchen sink at business analytics. In the wake of the closure of the NISC and Initiate deals that extend the reach of its Business Analytics and Optimization products (BPO) ...

Prior to implementing case and referral management technology, St. Luke's University Health Network was struggling with standardizing how it effectively and efficiently managed post-acute referrals ...

Welcome to a special five-part podcast series, entitled Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions (i-Sight). Over this series, Jakub Ficner ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Eric's career includes extensive work in both public and corporate accounting with ...

This systematic review found that studies of case management interventions have adequate quality and, in many cases, show cost-effective or even cost-saving results. Results: A total of 29 studies ...