BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

Gemini Enterprise supports Avaya’s AI strategy with a single, intelligent AI interface that connects disparate knowledge sources and makes entire workflows smarter. With the integration of Google ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

Avaya is taking its first steps into the crowded software-defined networking space with a data center orchestration and automation framework that will be based on the OpenStack platform and the ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...

Looking to solidify its dominance in the business communications market, Avaya on Wednesday unveiled a tablet device and new software designed to unite phone calls, instant messages and video ...

Avaya this week announced plans to acquire Ubiquity Software, a maker of SIP-based applications and software development tools, for around $144 million. Avaya this week announced plans to acquire ...

Lucent Technologies spinoff Avaya said Thursday it will acquire software maker Quintus for $30 million. Quintus, which also filed for bankruptcy protection Thursday, makes customer-relationship ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...