For many businesses, supporting their ERP system internally can prove to be a time-consuming and costly procedure. Outsourcing the requirements to a specialist service provider can often prove to be a ...

SAP faces a formal investigation from the European Commission over concerns the company’s provision of support and maintenance services for its ERP software might have affected market competition. The ...

On rare occasions, I have a "When pigs fly" moment in this industry. It happened again this week, talking to Oracle's Maz Songerwala in advance of Oracle Live, Oracle's quarterly cloud software event ...

IT departments have become complex entities. With more technology used within a multitude of organisations and growing demand to reduce budgets, how can organisations cut their support bills in half ...

In the sizeable global ERP market, SAP's biggest threat is not some other software giant like Oracle. It is its own legacy software supported by other vendors.… So daunting is the prospect of ...

In recent years, the already massive profile of enterprise resource planning (ERP) software has expanded and elevated. Once ERP solutions were mostly back-office IT systems for large companies that ...

I’ll cut to the chase: Most companies running ERP software are overpaying for software support and are not receiving complete or sufficient coverage. How does this happen? Consider Oracle’s ERP ...