Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

Recent client interactions have revealed a troubling trend: AI-generated business emails that prioritize efficiency over authenticity, often damaging relationships in the process. In a work-from-home ...

Written communication is as important to business as oral communication; but, for some reason, it's often underrated. Sales professionals send an average of 36.2 emails per day and spend 31% of their ...