If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

Noting that contact centers often struggle to deliver exceptional customer service while cutting costs, Forrester Research suggests that a gig economy labor model can help companies achieve both goals ...

The freelance marketplace is evolving, and administrative professionals are finding themselves in high demand. Businesses are increasingly turning to independent contractors to handle various ...

Freelancing platform Upwork says demand for independent skilled workers is rising due to the Great Resignation, and these lists of skills are what organizations want. Image: Zephyr18, Getty ...