To thrive even in times of economic tumult and supply chain disruptions, organizations need to be built from the top down with efficiency and quality in mind. Common problems such as shipping delays ...

Quality assurance methods address quality issues in the output of businesses. Lean and six sigma principles apply approaches and metrics to a process to promote efficiency with a minimum number of ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...