A CIO’s job requires non-stop situational awareness. On a daily basis, he or she is maintaining and growing the intertwined health of the business, network, applications, services, and staff. To pull ...

Batch departures arise in various applications of queues. In particular, such models have been studied recently in connection with production systems. For the most part, however, these models assume ...

We develop the mathematical machinery in this paper to construct a very general class of Markovian network queueing models. Each node has a heterogeneous class of customers arriving at their own ...