Customer operations platform Front is better known for its omnichannel inbox that lets you aggregate all customer conversations in a single view — emails, chat conversations, SMS, social media ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in customer interactions.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Uniphore, the global technology company known for its conversational AI ...

Uniphore, the global technology company known for its conversational AI and automation solutions, is taking a step towards simplifying how enterprises develop retrieval augmented generation (RAG) ...