Secure, innovative, and flexible financial solutions. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs.

In order to keep your account more secure, we've implemented multifactor authentication. Once your username and password are verified, you will need to enter a code sent via email or text. Welcome …

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Jul 7, 2025 · Firstmark Services is a private student loan servicer. The company has less-than-ideal customer ratings and has received many complaints about its customer service and payment …

Sep 13, 2024 · This Firstmark review will cover what Firstmark Services does, how to check if it services your loans and whether it's a trusted loan servicer.

Aug 8, 2025 · Firstmark Services specializes in managing private student loans for financial institutions. Since 1997, the company has been responsible for overseeing loan servicing tasks like billing, …

Contact Us With Firstmark Services’ proven experience, financial strength, servicing expertise, and scale, you can be sure that we will be there when you need us.

STAR, our loan servicing solution, is flexible and customizable, allowing you to create a program that supports diverse customer bases, specific loan features, and white label branding.

At Firstmark Services, we treat your clients as our own. We continually invest in our people, technology, and telephony systems to deliver exceptional borrower experiences.

Our constant drive to improve our services and enhance our technology, means quality solutions for our clients. A division of Nelnet, Firstmark Services prides itself on delivering exceptional customer …